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Early access

Live view#105

Under consideration

Add more minimum notice periods#303

Localisation per bot#50

Sendgrid#75

Showing a leads o/s and web browser infomation for tech support.#382

Knowledgebase feature#354

Committed

Ability to assign a lead to a specific team#380

Add more column options to leads table#58

Salesforce Pardot integration#111

Language setting per bot instead of for all bots#139

Add hidden tags to Mailchimp integration#83

Scoping

Reporting#101

A feature to allow us to deal with lead routing "Round Robin" or "Send to All" to allow Seat members to accept/reject lead and buy them#199

API response time longer than 3s#318

Validate phones and email fields#229

Login to multiple accounts#335

Planned

Image carousel / slideshow#35

Group objects In the Builder#289

Save results of conditional logic in a custom variable.#88

Improve our time zone picker in calendar settings#44

More templates#13

Completed
March 2024

Android App Push Notification#416

February 2024

[External API] - Increase Timeout#422

November 2023

Integrate ChatGPT#415

July 2023

Update Zapier integration with Location by IP#62

March 2023

Zoom/ or any meeting scheduler integration/ Outlook invitiation#173

Integration with Zoom.us#295

Update your WP App#417

February 2023

Change of Roles#10

GetResponse Integration#76

Infusionsoft#33

Send conversation logs via email#67

Full 2-way sync with Active Campaign#247

Integrate with Facebook pixel#264

Integration with Sendy.co#333

Allow Attachments natively in the bot itself#341

Routing for lead assignment#107

Add @ mention in Live Chat#162

The ability to hide previous conversations#267

Set scheduled company offline / online status#241

Customer [rating] commend#300

Have Transcript ability natively in the Chatbot#342

Allow users to receive chat transcripts#383

Integration with GTM for Google Analytics 4#309

September 2021

Show date on hovering over time in chat.#363

I want to set a timer so that if the customer does not answer my question in x seconds then i send another message.#279

Option to assign avatar + name to a bot#188

Add pic/gif in saved reply#365

August 2021

Fix UI for saved replies#368

March 2021

Add ability for user to remove unwanted conversation#183

February 2021

Upgrade the plugin for wordpress#350

January 2021

Handle images larger than 2Mb#322

Target based on lead tags or field values#248

Do not show blank fields in Dropdown and Multiple Choice#308

December 2020

Allow US date formatting in sidebar via localization options#252

November 2020

change the aqua green colour in the bot builder objects. It's hard to read when zoomed out (even on 4k monitor)#317

Mailchimp: add leads to certain tags#82

Optional additional email addresses for calendar booking#226

Remove Tag (Add-on to Tag Lead)#262

Embed bot "inline" in a web page#17

Change Date format on Home screen#91

Adding a max or minimum number of choices#260

October 2020

Email notification only for the member on whose calendar someone makes an appointment#280

Change chat icon in widget button#87

Send email notifications for unread messages after a while#129

Customized Responses & Snippets#184

Live chat app - Add chat labels#65

Mobile Widget in Fullscreen#185

September 2020

Send audio messages to the customers#26

Add tags to conversation in the same chat window#254

Seperate First Name, Last Name instead of just Name as variable so we can choose to refer to user by first name (more casual) or Title Last Name (more formal) in the bot and other communications#156

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